Pulse Privacy Policy

Pulse ("Pulse", "we", "our", or "us") is committed to protecting and respecting your privacy.

This privacy policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you ("personal information") when you use our app(s), any website operated by us, any services we provide or otherwise interact with us (together the “Services”).

Personal Information We Collect About You and How We Use It

Category	How We Use It
Contact details (username, email address, and phone number)	To assist you in creating a profile. To register you with the Services. To enable you to use our Services, including discovering, and being discovered by, other members; communicating with other members; (where necessary) communicating with us; managing our relationship with you; enforcing our Terms of Service. To administer your account (including sending you information regarding changes to our policies, other terms, and other administrative information).
Special category personal data (sexual orientation, sexual preferences, and certain other information you may choose to provide as part of using the Services)	To enable you to use our Services. Explicit consent (either via exercising options when completing the profile or voluntarily submitting such data to the Services).
Technical and Usage data	To verify your identity via SMS or email. It is in our legitimate interests to verify the email address or phone number you have given during registration is yours to ensure the accuracy of the data and for security purposes.
Marketing details, Communications data, Technical and Usage data, Profile Details	Marketing and advertising (including sending you newsletters and measuring the effectiveness of our marketing). Consent (if required by law). Where consent is not required by law, it is in our legitimate interests to study how users use our Services and to grow and market our business. To respond to queries and complaints and provide you with information and materials that you request from us. To carry out surveys and/or ask for feedback with a view to improving our Services. To enable you to partake in a prize draw or competition or similar activity. To administer and protect our business and our Services (including troubleshooting, fraud prevention, IT security, data analysis, user safety, testing, system maintenance, support, reporting, and hosting of data). To comply with our legal and regulatory obligations under applicable law.
Technical information, Usage data	Analytics (such as analyzing usage of the Services). Improve the Services to ensure that content is presented in the most effective manner for you. Marketing and advertising. To ascertain your preferences. Consent (if required by law). Where consent is not required by law, it is in our legitimate interests to study how users use our Services and to grow and market our business.

More Generally

You may provide us with personal information when you:

• Sign up to the app and complete your profile;

• Are using our app and/or website;

• Link accounts together;

• Communicate with us (whether through the app, online, including via social media, or by email);

• Payment;

• Communicate with others on the app; and

• Answer our surveys or participate in our events, campaigns, and partnerships.

Social Media Login

Please note that if you create your account using social media login details (e.g. Facebook), you give permission to that social media platform to share with us your name, profile picture, and email address.

Special Categories of Personal Data

Some of the personal information you provide us, including sexual orientation, sexual preferences, and certain other information you may choose to provide as part of using the Services (such as information about your race, ethnicity, politics, religion, philosophical beliefs, health, and sex life) will be treated as special category personal data to which additional protections apply under data protection law.

We process such special category personal data because you have chosen to submit that information to our Services. We will not share this data with anyone other than in accordance with this privacy policy.

When completing your profile or providing information to other members or to us via the Services, you can provide as much or as little detail as you see fit. By completing and sharing your profile information relating to your sexual life, you give your consent for us to process this information for the purposes of providing our Services. You can amend your profile and remove this information at any time if you no longer want to share this information.

Data Retention

We will only retain your personal information for as long as reasonably necessary to fulfill the purposes we collected it for. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, as well as the applicable legal, regulatory, tax, accounting, or other requirements.

If you have created an account with us, it will be terminated when you decide to terminate your account or after your account has remained paused (“Deactivated”) continuously for 1 year. Typically, a user’s account data is deleted 3 months after termination of their account. Please note, however, that we will continue to retain anonymized transactional records and purchase complaint records. We may also retain your personal information for a longer period in certain circumstances, including in the event of an ongoing complaint, in the context of a criminal, financial or regulatory investigation (or similar), if we consider ongoing retention is needed to protect the health, safety, and wellbeing of Pulse staff, other users, or other third parties, or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

Recipients of Personal Information

We may share your personal information with the following:

Service providers: We may share your personal information with third parties and other service providers that perform services for us or on our behalf, which may include providing app and data hosting, data centre and storage facilities, communications, surveys and chat facilities, user relationship management, social media platforms, marketing communications, advertising, push notifications, customer and technical support, error reporting and fixing, analytics, cybersecurity, verification services and/or fraud prevention, monitoring, user safety, and safeguarding.

Business transfers: We may disclose or transfer your personal information to a third party as part of any merger, acquisition, or other business reorganization or change in the ownership of all or part of our business.

Legal obligations: We may disclose your personal information to third parties or government authorities if required by applicable law, such as with law enforcement or other government agencies in order to comply with legal obligations, respond to lawful requests and legal processes, enforce our Terms of Service, and protect the rights, property, and safety of Pulse and our users.

Your Rights

You have a number of rights in relation to your personal information, subject to local data protection laws. You have the right to:

• Access and obtain a copy of your personal information;

• Correct inaccurate or incomplete personal information;

• Request the deletion or removal of your personal information where there is no good reason for us to continue processing it;

• Object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground;

• Request the restriction of processing your personal information;

• Request the transfer of your personal information to you or to a third party;

• Withdraw consent (where we are relying on your consent to process your personal information).

If you want to exercise any of these rights, please contact us using the contact details below.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide tailored content and advertisements. For more information about how we use cookies, please refer to our Cookies Policy.

If you have any questions about this privacy policy or how we use your personal information, please contact us at:

Email:service-pulse@pulsestudios.net